Release testing and SAP IS-U automation, re-awarded since 2023

The group's central IT service provider runs one of the largest hybrid IT infrastructures in its country's public sector. Core systems and end-user applications have to stay stable through regular release cycles: Windows, Citrix and Microsoft 365 updates as well as SAP and Fiori releases. The engagement started in 05/2023 with one senior consultant and grew into a dedicated test team.

• Test management and execution for application and infrastructure updates (Windows, Citrix, SAP, Microsoft 365) for the transport company
• Automated regression tests for office, communication and business applications (Teams, Outlook, SAP GUI, Fiori, web)
• SAP IS-U test automation for the grid company: market communication (IDEX), online services, meter installation and house connections
• Tosca architecture: execution lists, DEX agents, test data service (TDS), API tests
• Test data management and test documentation in Jira/Xray and Confluence
• Coordination between development, infrastructure, service owners and business in agile sprints

• +35 percentage points risk coverage through automated regression
• −25% production defects per release
• 240 business processes automated end to end
• −65% business-user test effort per release
• Re-awarded through several procurement procedures

One team that covers release testing of workplace and infrastructure updates as well as Tosca automation of SAP ERP, IS-U and Fiori, embedded in agile release cycles. It fits public-sector IT providers and SAP IS-U utilities alike.